Start a Complaint

Think you've been given credit you couldn't afford because of gambling? You're not alone and you have the right to complain! Enter your contact details below and we'll provides step-by-step guidance to:

  • Understand your rights.

  • Generate strong complaint letters using our professionally designed templates created in partnership with responsible lenders.

  • Escalate to the Ombudsman if needed.

These templates are written to make the process quick and easy—no legal jargon, just what you need to be heard. All templates and support are free, all we ask in return is that you complete a short questionnaire